SMILE PROFESSIONAL SERVICES
Expertise At Your Service
Strategic Modernization Starts with Expert Guidance
Regulatory shifts in the U.S. and across the globe are accelerating healthcare’s technology transformation. The availability of expertise across FHIR®, CQL, Da Vinci IGs, mega-volume successful implementations is still limited, and organizations may lack the internal resources and proven capabilities required to plan and implement network-wide modernization that truly integrate workflows, data, and internal processes.
Smile is at your service.
How Smile Professional Services De-Risk Your Tech Transformation
The digital data challenge isn’t just technical, it’s human, collaborative, and systemic.
When Smile’s Experts advise on your organizations custom modernizations projects, we offer direction on:
- How the whole enterprise has to be mobilized - Coordinating work across clinical, operational, technical, legal, and member-facing teams under a unified governance model.
- Cohesive implementations - Executing on both technical interoperability and operational coordination within the organization and externally with payers, providers, patient portals, third-party systems and more.
Our Professional services ensure you meet your goals and go-lives through well-coordinated effort and low-downtime, with an option of support services as needed.
CONSULTING PACKAGES
Sometimes you just need some expert advice. Smile offers consulting packages that assist your savvy team in maximizing your investment.
Client-led Implementation
Review client’s plan and guide initial set up with knowledge transfer workshops.
Discovery Engagement
Review current state and recommend new architecture to implement a new use case.
Office Hours
Routine consultations on client named topics.
Implementation Review
Assess current implementation and propose improvements to maximize efficiency and value.
Migration and Upgrade Assessment
Guidance to ensure transition to an upgraded version of Smile is smooth and successful.

